Terms and conditions

LEGAL STATUS

The online portal and physical location are operated by the Seminole Tribe of Florida, a sovereign entity. The jurisdiction for this agreement is Florida, United States.

REGISTRATION AND LOGIN PROCESS

To register or log in to our services, users must visit our online portal or physical location and select the "Sign Up" option.

Users are required to provide personal details including their name, email address, phone number, and residential address, create a username and password, enroll in the Unity by Hard Rock loyalty program, verify their email address and phone number through verification codes, and submit a government-issued photo ID for verification purposes.

Users must be at least 21 years old. Only one account per person is permitted.

GAMES AND SOFTWARE PROVIDERS

Our services offer a wide range of games provided by various software providers, including but not limited to Hard Rock Gaming, IGT, Scientific Games, Everi Holdings, and NetEnt for licensed Canadian markets.

BONUSES AND PROMOTIONS

We offer a variety of promotional campaigns and bonuses.

Welcome Bonus: CAD $200 Free Slot Play upon registration.

Mega Mondays: High hands of $1,000 every hour between 11:00 AM and 9:00 PM.

Play to Earn Visa Gift Card Giveaway: Available on Fridays from 10:00 AM to 11:00 PM.

$150,000 Head-to-Head Blackjack Tournament Series: Held on Mondays from 3:00 PM to 10:30 PM.

$200,000 Supercharged Free Play Drawings: Available on Saturdays from 2:00 PM to 8:30 PM.

VIP AND/OR LOYALTY PROGRAM

Users can earn tier credits through slot and table game play to unlock exclusive rewards.

The Unity by Hard Rock loyalty program features four membership levels: Bronze, Silver, Gold, and Platinum.

Benefits may include priority check-in, birthday bonuses, dedicated hosts, and limousine services depending on tier status.

PAYMENT METHODS AND BANKING TERMS

The following deposit methods are accepted: Visa, Mastercard, Discover, American Express, Interac e-Transfer for Canada, Bitcoin, and Ethereum.

Withdrawal methods include Visa, Mastercard, Interac e-Transfer for Canada, Bitcoin, Ethereum, and Bank Wire Transfer.

KEY TERMS AND CONDITIONS

Users agree that wagering requirements may range from 1x to 25x depending on the bonus type.

The maximum permitted bet during an active bonus is CAD $6.25.

Slots contribute 100% toward wagering requirements, table games contribute 10%, and live dealer games contribute 5%.

All bonus funds must be wagered within 30 days of activation unless otherwise stated.

RESPONSIBLE GAMBLING FEATURES

Users may access a variety of responsible gaming tools through their account settings.

These tools include customizable daily, weekly, and monthly deposit limits, session loss limits, session time reminders every 30, 60, or 90 minutes, reality-check notifications displaying balance and play time, temporary or permanent self-exclusion options, and cool-off periods.

MOBILE AND TECHNICAL FEATURES

Our services are available through a dedicated mobile application for iOS and Android devices as well as through a fully optimized HTML5 mobile website.

SECURITY AND FAIR PLAY

We use SSL/TLS encryption with 256-bit AES technology to protect user data and transactions.

Quarterly RNG audits are conducted to verify fairness and randomness.

Published RTP values range from 94% to 97% for slot games and from 98% to 99.5% for table games.

ADVANTAGES AND DISADVANTAGES

By accessing our services, users acknowledge and agree that only one account per person is permitted and that bonus splitting, account sharing, or similar activities are prohibited.

GENERAL CASINO INFORMATION

This agreement is governed by and shall be construed in accordance with the laws of the State of Florida, United States.